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国开电大《管理英语1》参考答案

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序号12345678910111213141516题目/答案(按Ctrl+F查找”题目”,注意搜索用词不宜太长)— How shall Iaddress you? — Please call me Mary. That's my first name.— Excuse me, could you pleasetell me what's thetelephone number onmy desk?— Yes, it's 8633-2788. If you have any other questions, don't he sitate to ask.— Hello, I'm David Chen. Nice to meet you.— Nice to meet you too.— Hi, I'm Melinda Smith, the new secretary. Nice to meet you here.— Hi, I'm Mike Brown from the Training Center. I hope you'll behappy working here.— Sally, this is our newsecretary, Mary Brown.— Nice to meet you. I'm Sally Johnson, the Sales Manager.“Isn't it impolite to call people by their first names? ” The underlined word isof the same word class as interesting.Don't be afraid to ask a lot of questions.Hello, everyone. I'd like to introduce to you our new secretary, Melinda Smith.I like the working atmosphere here.It's very friendly .I think it is impolite to call people by their first names.I'm looking forward to working together with you.If you have any questions here, please tell us. We'll all be to ready help you.Keeping eye contact makes the other person feel welcome andcomfortable.People here usually call each other by their first names instead of familynames.Smile a lot and be as friendly as possible to everyone you meet.— What do yourparents do?— My mother is retired. My father is a manager.1718192021222324252627282930313233Children under fifteen are not permitted to see such kind ofmovies as is bad for their mental development.— What is your job? — I'm a accountant.— I'd like to apply for a library card. — Fill out theapplication form first,please.— It's rather cold in here. Do you mind if I close the window?— No, go ahead.— May I use your bike for a moment?— By all means.— Wow, this place is amazing.— Thank you.Charles regretted buying the TV set last year. The price has now come down.Had you come five minutes earlier, you would have caught the train to Beijing. Butnow you missed it.How do I get to the gym? (考点:动词词组的使用)I have been looking forward to hearing from my parents.I'm a deputy manager. I work for an IT company.It's high time that he settled down in the country and started a new life.Professor Smith promised to look over my paper, that is, to read itcarefully before the defense.With his work completed, the manager stepped back to his seat, feeling pleased that he was a man of action.Follow your plan and don't stop until it is finished.When to hold the meeting has not yet been decided— What are your plansfor summer vacation?— I'm not sure what I'll do. I hope to watch TV and enjoy myself.34353637383940414243444546474849— What's up?— Nothing much.— Can you spare me afew minutes now?— I'm afraid not. But I'll be free this afternoon.— Hey, Derek, which do you think is harder to learn, marketing ordesigning?— Personally, I thinkdesigning is more difficult.— We'll have a charity book sale together with Menglin PublishingHouse next month. Could you give anysuggestion on the location?— Yes. I think the Music Square is largeenough.She hasn't the funds to carry out her design.She kept on working although she was tired.The work was done according to her instructions.Throughtheworkplan,theteamleaderisabletoidentifythetasksathand,thedeadlinesforcompletion,andtheresponsible parties for effectivemanagement.Within the team, a work plan can tell each member what is being done andwhy.You can pick a specific time and place and ask them if they wantto go.Your goal is to publish a book and have the manuscript sent out topublishers by November 2016. To break the ice, after introduction, you can ask about their journey.— How long will thejourney take ?— It takes about 3 hours .— How about your trip?— It's lovely. I have never been to such beautiful place like that.— I'm just wondering ifyou could come to join us.— Please accept my sincere regrets for not being able tojoin you.— Do you have any plans for tomorrow morning?— No. I have nothingplanned tomorrow.5051525354555657585960616263646566— I'd like to invite you for dinner on Saturday.—Thank you for yourkind invitation. I'll be thereon time.A good tour guide tells visitors. What they couldn'tmiss during the trip.If there are changes, don't forget to let the related persons know.On their arrival, you should pay attention to the following points.Scientists have made great contributions to development of ourhuman beings.She feel very tired and was glad to lean on him.Theenvironmentalistsandwildgoats’attendanceonthevastgrasslandswasagoodindicationofthebetterenvironment.The Two parties made it clear that they would not accept theinvitation unless the Centre reduced its tax component.We have to check in at the hotel before 6 pm. I'm afraid I won't be available then. I will be seeing a friend off at five this afternoon.— Dad, this is my roommate, Andrea.— Hello, Andrea.I've heard so muchabout you.— Hello, I'd like to speak to Phil.— He's out to lunch now. Would you mindcalling back later?— I would like to make an appointment for the meeting. Which day wouldyou prefer, Tuesday or Thursday?— Well, either timewill do.— Mom, must I finish my homework now?— No, you needn't. You may have supper first.— Unbelievable! I have failed the driving test again!— Cheer up! This is not the end of the world.— Would you mind helping me for a minute, Barbara?— I'd be glad to.What do you want me to do?Can we assign another worker to help Jimmy or find another solution?676869707172737475He has been looking forward to going to England for a long time.Mr. White writes short stories, but he is writing a TV play these days.The company hosted a(n) reception for their new staff.The question never came up in discussion.They were successful in launching a communication satellite.To be punctual means to do what you should do on time.— What is the exact airfare?— The round-trip air fare for a person is only $188.— Hello, this is John speaking. Could I speak to Mike?— Hold the line,please.— Hello. Sky Travel Agency. May I help you?—Yes, I'd like to makereservations to Beijing onthe flight ZH8147 at 6:00pm on December 19th.— May I speak to Tom?— I'm sorry. He isn't in the office now.— Can I leave amessage?— Yes, of course.— This is Melinda speaking from Qiaoxiang Community Service Center.— Let me see. There will be some visits to our community library and learning center.I'm calling for thearrangement of the visitnext Monday.Can you explain your arrangements in detail ?Do not do anything that should go against his will.Do you require a deposit(定金) to confirm a reservation?Most tour companies insist on advance payment when a booking is made.7677787980818283848586878889909192939495969798Mike was talking with his colleagues when the phone rang.She wants a job where her managementskills can be put to gooduse .This is true of management as well as of workers.When will the General Manager be available ?Although the paperless management is widely used now, some important files arestill kept as hard copies.The more you deal with the data files, the more familiar you get with them.— This copierneeds repairing.— I've called the maintenance worker.— Would youplease fax thedocument for me?— It's my pleasure— Can you copy these papers for me?— Ok. Just wait amoment please.— I've got the system running, but I can't open my file.— Let me see if Ican get it to work.— Will you show me how to use this software?— Sure. You'llmaster it in no time.A secretary must deal with big pile of files and correspondence in office.Copying files under Linux is similar to copying files under DOS.I'll make a list of all the documents on this file in order to make it more clearly.Mary has been a secretary in this company since she graduated from BeijingUniversity.Nowadays office work can be done by hand at very fast speed.Please see the suggestions below to make sure that your files are not lost.99100101102103104105106107108109110111112113114115Such office software is popular with the executive secretaries .The secretary has a lot of things to take up in the office since she has been awayfor quite a few days.How much wine do you need for the party?— Are you ready, folks?— Yes, I'm ready. I'llhave the vegetable salad.— Good morning, can I help you?— I'd like to borrow abook named Gone With theWind from your library.— Hello, Yang Lin speaking.— This is Carol here.— Hey, You look so pale. What's wrong?— I didn't sleep well lastnight.— Please give me a hand to print out the report, won't you?— Of course I will.Does David like flying ?He is having lunch in the canteen right now.He can speak good English.I have an English class three times a week.I usually go to the office by train.It was on the beach that Miss White found the kid lying dead.Neither John nor his father was able to wake up early enough tocatch the morning train.The Foreign Language Department is on the second floor.You have more apples than we do. But ours are better than yours.1. Which of the following statements about the significance of handshakes is not true?回答:A. Handshakes are just a gesture of greeting.2. If you are seated when someone comes for a handshake, you should回答:A. stand up and shake his or her hand.13. Keeping eye contact while shaking hands makes the other person feel回答:B. comfortable.4. How long does a handshake usually last?回答:C. 2-3 seconds.5. Which of the following words can best describe a proper handshake?回答:B. brief and firm1. New York University has forty-eight thousand students.回答:A. 纽约大学有学生四万八千名2. Many people don't listen to music and they can get along quite well.回答:C. 许多人不听音乐,却生活得相当好。23. Of course, it has special meaning for people like me.回答:C. 当然,它对我这样的人具有特殊的含义。4. Once, however, it failed to give the correct time.回答:B. 然而,它曾有一次没有报出准确的时间。5. We don't need to clock in and out here.回答:A.我们上下班不需要打卡。1. Which of the following statements is not mentioned in the passage?回答:B. A work plan helps cut down expenses.2. What can the clear objectives help?回答:C. It can help the process of planning, developing and managing a project.33. What does the underlined word “deadlines” mean?回答:C. the point in time at which something must be completed4. Which of the following statements is true according to the passage?回答:A. When meeting any problems you can change your plan for more realistic timelines.5. The best title for the passage would be回答:B. The importance of a work plan.1. What's the purpose of writing a letter of invitation?回答:C. Either A or B.2. Which is not necessary when writing a letter of invitation?回答:B. weather43.The letter of invitation should not be回答:B. easy4. Why should we send the letter of invitation in advance?回答:B. Because the receiver will need to plan to come to the event.5.Which might be the title of the whole passage?回答:A. How to write a letter of invitation1. A successful meeting should have different people to play different roles. 回答:T2. Generally people only discuss the items listed on the agenda in a successful meeting.回答:F53. An unsuccessful meeting might be full of single-way communication. 回答:T4. When the meeting is closed, it means there is nothing to do in the following weeks. 回答:F5. Minutes should be sent out to the participants within a month after the end of the meeting. 回答:F1. Being punctual has nothing to do with personal success. 回答:F2. It is unnecessary to set your watch two minutes ahead. 回答:F63. You'd better place your alarm clock beside your bed so that you can turn it off at once. 回答:T4. Being a punctual person, one should sleep earlier to allow himself more than 7 hours'sleep. 回答:T5. This passage is mainly about the importance to be punctual. 回答:FFilingmeanskeepingdocumentsina回答:C.safeplaceandbeingabletofindthemeasilyandquickly.Documentsthat are 回答:A. cared for will not easily tear, get lost or dirty.Afilingsystemisthecentralrecord-keepingsystemforanorganization.Ithelpsallpeoplewhoshouldbeabletoaccessinformationtodosoeasily.Itisalways回答:B.apleasurewhensomeonelooksforsomethingandisabletofinditwithoutdifficulties.Inourorganizationsweworkingroups.Wereceiveandsendoutdocumentsondifferentsubjects. We need to keep these documents for 回答: A. futurereference.Ifthesedocumentsarenotcaredfor,wecannotaccountforallourorganizationalactivities.Everyonewhoneeds to use documents should know 回答:C. where to get them.1. When can you go to aerobics class in“New You”?回答:B. On Saturday evening.2. When does the Tai Chi class start?回答:C. At 2: 00 p.m. on Wednesday and Saturday.783. What is free in the gym?回答:B. Cosmetics.4. Why is it best to come in the evenings?回答:A. Because there are a lot of trainers to help you.5. How can you pay for the class?回答:C. By credit card or cash.1. Nobody expects you to know everything on the first day at work.回答:T2. You're new, so you shouldn't ask any questions.回答:F93. You should be friendly to both your co-workers and the leaders.回答:T4. It's not polite to learn about the interests of your co-workers.回答:F5. You can leave your office as quickly as you can at the end of the day.回答:F10Eachmorning,millionsofusturnonourradiosandtelevisionsfortheweatherforecast.Dothecloudyskiesmeanrain?Willrisingtemperaturesbringa回答:B.spelltomeltsnowandice?Onceweheartheforecast,wedecidewhat clothes to wear and 回答:A.whether to carry an umbrella or not. 回答:C.Fromtimetotime,though,weatherforecastsareobviouslyincorrect.Yes,thoughtheaccuracyofforecasts has improved in recent years, predicting(预测)the weather is a fascinating mixture of art and science.Predictingtheweatherisnotallhardscience.Thecomputerscanonlygivesomedescriptionsofthebehavioroftheatmosphere(大气)Furthermore,evenanaccurateforecastforalargeareamaynottake回答:C.intoconsideration the effect of local area on the weather. So some 回答:B.degree of art is also necessary.1. Whether you need to have a clear action plan depends on what kind of project you do.回答:F2. SMART stands for “suitable, measurable, achievable, relevant, timed”.回答:F113. When making an action plan, you'd better take possible difficulties into consideration.回答:T4. Don't change your plan even if some unexpected events happen.回答:F5. This passage is mainly about how to make a good action plan.回答:T1. When making introductions, the introduction is usually starting with a brief and firm handshake. 回答:T2. In order to break the ice, you may ask visitors about their journey after the introduction. 回答:T123. If you want to be more friendly and helpful, you'd better help carry the luggage. 回答:T4. You should discuss the schedule with the visitors before they've settled down. 回答:F5. It is not friendly to ask about the visitor's journey.回答:F1. Mr.Taylor comes from 回答:B.Menglin Publishing House.2. Peter, the Director, feels 回答:C.pleased to join the meeting.133. Peter gives 回答:A.a welcome speech first.4. Which is true according to the dialog? 回答:C.They will be having many things to do about the project.5. The purpose of this meeting is to 回答:B.discuss more details about the project.14Organizingyourdailyscheduleissomethingthatyouknowneedstobedone,butwhereexactlydoesonestart?Alotofpeopleseetime回答:B.managementasasuper-power.回答:A.Buteffectivelyorganizingyourdailyscheduleat work is simple if you have a plan, and it's a skill that anyone can learn.Whatdoesthestartofyourdaylook回答:C.like?Doyoucometotheoffice,sitdownatyourdesk,andhavenoideawheretobegin?Investjustafewminutestoplanyourdailyschedule–reviewyourmeetingsandappointmentsand work out those important tasks.Manypeoplewastethefirsthourortwooftheirdayon“busywork”(checkingemail,回答:A.surfingtheweb,openingmail,etc.)insteadofcreatingadailyschedule.It'seasytoleaveyoufeeling回答:C.asthoughyou'vewastedthe entire morning. Pick one big task to deal with as soon as you get to the office.1. Filing should be done every day in each office.回答:F2. It is necessary to do filing no less than once every week in a small office.回答:T153. Only big instruments are useful in sorting out files.回答:F4. If you need always read the documents, you can put them into lever arch files.回答:F5. The company's annual reports usually need to be filed.回答:T1. Years ago, zoos kept all kinds of animals in small cages.回答:A. 多年以前,动物园把各种动物都关在小笼子里。2. He was too tired to say a word and went to bed at once.回答:A. 他太累了,一句话也没说就立刻上床睡觉去了。163. Think about it and answer me, why are you so happy now?回答:C. 思考一下这个问题,然后回答我“你现在为什么这么快乐?”4. At last the Englishman got angry with the visitor though he tried not to show it.回答:B. 最后英国人已很讨厌这位游客,但他尽力不表现出来。5. I have no idea of how to use my OA account.回答:B. 我不知道如何使用我的OA账号。1 . When will the health care lecture be held? 回答:B. Next week.2 . How many ways are mentioned to publish the news about the lecture? 回答:C. 5 .173 . What is the advantage of putting information online? 回答:A. It's easy and convenient.4 . Which way is expensive in publishing information? 回答:B. Printing some posters.5 . Have Melinda and Helen decided on how to publish the news of lecture? 回答:B. No, they haven't.1. I'll show you around and introduce you to other colleagues. 回答 C. 我带你四处转转,把你介绍给其他的同事。2. How long have you been working here? 回答 A. 你在这里工作多久了?183. Your life has changed and you will get used to it. 回答 A. 你的生活已经发生了变化,你要适应它。4. Since we all want to set a good first impression, it is important to know the right shaking hands manners.回答 B. 既然我们都想给别人留下一个好的第一印象,那么了解一下正确的握手礼仪就非常重要了。5. I like the working atmosphere here. 回答 A.我喜欢这的工作气氛。Melinda Smith's got a job at Qiaoxiang Community Service Center. Today is her first day at work.George, theDirector of the Administration Department, is introducing her to Wendy and Helen.George: Hello, everyone. I'd like you to 回答C. meet our newcomer, Melinda.Melinda: Hi, I'm Melinda Smith, nice to meet you all here.Wendy: Nice to meet you, too, Melinda. I'm Wendy Brown, just 回答A. call me Wendy.Helen: Hi, I'm Helen Clinton. Welcome.19Melinda shakes hands with everyone.Wendy: Would you come over, please, Melinda? This is your desk.Melinda: Thank you very much. Could you please tell me what's the telephone 回答D. number on my desk?Helen: Oh, it's 8633-2788. If you have any questions here, please tell us. We'll all be ready to help.Melinda: Thanks for everything. You're 回答B. really helpful.Wendy: When you are free, I'll show you around our center and introduce you to other colleagues.Melinda: That's great! I'll be looking 回答E. forward to it.1. What does Xiaoyan stay in London for? 回答 B. She is working.2. What are Xiaoyan's London colleagues like? 回答 C. They are very nice.203. What does Xiaoyan think of London? 回答 C. She thinks it is exciting.4. What does Xiaoyan think of people in London? 回答 B. She thinks they are friendly.5. What's the weather like in London when Xiaoyan is writing this letter? 回答 A. It is warm.1 . The visitor is from the Menglin Publishing House. 回答 T2 . The visitor has an appointment with Helen. 回答 F213 . Melinda offers the visitor a cup of tea. 回答 F4 . They are going to hold a director's meeting. 回答 T5 . They hope they could have a good cooperation. 回答 T It's very interesting to study names of different countries. Chinese names are different 回答 A.from foreignnames. Once an English lady came to visit me. When I was introduced to her, she said, “Glad to meet you, MissPing. ”Then she gave me her name card with three words on it: “Betty J.Black ”.So I said, “Thank you, Miss Betty. ”We looked at each other and laughed heartily.Later I found that the English people 回答 B.put their family nameslast and the given names 回答 A.first , while their middles are not used very much. I explained to her that theChinese family name 回答 C.comes first, the given names last, so she should never call me Miss Ping. She asked ifwe Chinese had a middl e name. I told her we didn ’t. But people may often find three words on a Chinese namecard. In this case the family name still comes first, and the other words after it 回答 B.are a two-word given name.It is quite usual in China. My sister is Li Xiaofang. She has two words in her given name instead of just one like1. Polly has decided to ask for a higher salary. 回答 F222. She doesn't like her boss. 回答 T233. Her friends agreed that she should resign. 回答 T4. She has no experience of selling. 回答 F5. She's worried about her lack of experience in some areas. 回答 T1 . They will sell the books in a supermarket next month. 回答 F2 . Menglin Publishing House has been engaged in charity work for many years. 回答 T243 . It is not decided when and where the sale will be held. 回答 T4 . George will make a plan for the book sale with Melinda together. 回答 F5 . George asks Melinda to hand in the plan next week. 回答 F1 . Why did Melinda not finish her work yesterday? 回答 C. She was ill.2 . Did George care about Melinda? 回答 B. Yes, he did.253 . What did George ask Melinda to do? 回答 C. File the reports for him.4 . In what order should Melinda file the documents? 回答 A. In numerical order.5 . When should Melinda finish the filing? 回答 A. In the afternoon.1. Follow your plan and don't stop until it's finished.回答 C. 按照你的计划进行,完成之前不要停下来。2. Sometimes, the most difficult part of forming a plan to solve a problem is that you're not exactly sure what theproblem is.回答 A. 有时候,制定解决问题的计划最难的部分是你并不能确定问题是什么。263. The less clear you are about what you want to do, the less effective your plan will be.回答 B. 你越不清楚自己想要做什么,你的计划就越没有成效。4. Once you've set a specific timeline, the next step is to take daily action and do your own part.回答 C. 一旦你已经设置了具体的时间表,下一步就是每天行动起来,尽自己的职责。5. I am not particularly busy at the moment. What's up?回答 A.我现在不是很忙,怎么了?1. What is a business itinerary written for?回答 C. Business trips.2. What does the underlined word “ stop ”mean?回答 B. A brief stay in the course of a journey.273. What can help prevent you from forgetting something important?回答 A. To write down any special information.4. What does meeting information include?回答 C. The name of organization, time, address, and a contact name and number.5. Which statement is TRUE according to the passage?回答 B. Complete hotel information should be provided.1. If you would rather not carry a planner with you, consider a desk planner that will sit comfortably on a table.回答 B. 如果你不愿意随身携带记事簿,就考虑用安安稳稳呆在桌上的台式记事簿。2. We'll telephone Helen, but she's out of reach.

回答 A. 我们是想给海伦打电话的,可就是与她联系不上。3. Will this be a one-way trip?回答 C. 您是单程旅行吗?4. Thanks to our hard work, we can fulfill the task on time?回答 C. 由于我们努力工作,才能按时完成任务。5. Do you want to fly first or economy class?回答 B. 您是想乘坐头等舱还是经济舱?

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